🛡️ Privacy Policy

Effective Date: 07/01/2025

EasyTire Ottawa Inc.

(“EasyTire”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of its customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal data in accordance with applicable Canadian privacy laws, including the

Personal Information Protection and Electronic Documents Act

(“PIPEDA”).

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information

• : Full name, email address, mailing address, phone number.

• Vehicle Information

• : Make, model, year, license plate.

• Service Details

• : Appointment history, service requests, preferences.

• Usage Data

• : IP address, browser type, device ID, cookies, and analytics data when visiting our website.

2. Purpose of Collection

We collect personal information for the following purposes:

• To provide, manage, and improve our services.

• To schedule appointments and communicate confirmations, reminders, and updates.

• To respond to inquiries and provide customer support.

• To send marketing communications (with your express or implied consent).

• To comply with legal, tax, and regulatory requirements.

3. Consent

By using our services or website, you consent to the collection and use of your personal information in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Information

We may disclose your personal information to:

• Authorized service providers, including CRM and scheduling platforms (e.g., GoHighLevel, ShopMonkey), payment processors, and communication tools.

• Regulatory authorities or law enforcement where required by law or to protect legal rights. Third-party contractors under confidentiality agreements, solely for the purposes outlined above.

• We do notsell or rent personal information to third parties.

5. Data Security

We implement appropriate technical and organizational safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Cookies and Tracking

Our website uses cookies and analytics tools to enhance your experience and collect usage data. You may disable cookies through your browser settings, although this may affect website functionality.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if inaccurate or incomplete. To submit such a request, contact:

Email:

[email protected]

Mail:

[email protected]

8. Changes to this Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date. Continued use of our services following changes constitutes acceptance of the revised policy.